scenario: User’s mailbox was quarantined and couldn’t access email via outlook, mobile device or OWA. User’s mailbox was repaired using this powershell command:
New-MailboxRepairRequest -mailbox testmbox -corruptiontype Aggregatecounts,searchfolder,provisionedfolder,folder
view
To check to see if the repair request has completed,
1. Navigate to the Application Log in the Event Viewer:
2. Filter the Log by:
a. Event Sources: MSExchangeIS Mailbox Store
b. Include these Event IDs for the Repair Request: 10044,10045,01146,10047,10048,10049,10050,10051,10059,10062.
In Exchange 2010, the quarantined mailbox should have been released automatically after 6 hours. However, it was still quarantined after 15 hours.
Resolution:
After verifying the mailbox repair completed successfully, perform the following:
1. Delete the quarantined mailbox GUID from the registry on the server: HKLMSYSTEMCURRENTCONTROLSETSERVICESMSEXCHANGEIS<SERVERNAME>PRIVATE-(DB GUID)QUARANTINEDMAILBOXES(MAILBOX GUID)
2. Dismount and Re-mount the database.
The mailbox was now released from Quarantine
Ex-Shell 