Category: Entourage

Upgrading Entourage to Web services edition

THe link below will take you to download entourage web services edition for Entourage 2008. It’s a free upgrade from Microsoft and will be required to use Exchange server 2010
 
It uses web services instead of webdav to retrieve your emails, calendar, etc
 
 
Prior to installing the web services update, ensure that you download and apply this update: Office 2008 for MAC 12.2.8 update
 
 
In summary,
 
step 1: Ensure your mac OS is Snow leopard with all the updates
 
step 2: Apply Office for MAC 12.2.8 update. Link is given above
 
Step 3. Apply Web services update for Entourage
 
Step 4. After installation, launch entourage. Say yes to import your identity from old entourage.
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Sharing calendar in Entourage

To use Entourage 2008 to share your calendar, do the following:
  1. Open Entourage 2004 or Entourage 2008.
  2. Click Calendar in the upper left corner of the window.
  3. Ctrl-click (or right-click) on your Exchange calendar in the list on the left.
  4. Select Sharing from the pop-up menu.
  5. Click Add User….
  6. Type the name or ULID of the person you want to share your calendar with, and click Find.
  7. Select the name from the search results and click OK.
  8. Select the name you just added. Right now, the Permission Level isNone.
  9. To change it, click the Permission Level: drop-down menu. Reviewer and editor, two common permission levels (types of sharing), are described above.
  10. When you are done, click OK.

How to upgrade Entourage to Web services edition

THe link below will take you to download entourage web services edition for Entourage 2008. It’s a free upgrade from Microsoft and will be required to use Exchange server 2010
 
It uses web services instead of webdav to retrieve your emails, calendar, etc
 
 
Prior to installing the web services update, ensure that you download and apply this update: Office 2008 for MAC 12.2.8 update
 
 
In summary,
 
step 1: Ensure your mac OS is Snow leopard with all the updates
 
step 2: Apply Office for MAC 12.2.8 update. Link is given above
 
Step 3. Apply Web services update for Entourage
 
Step 4. After installation, launch entourage. Say yes to import your identity from old entourage.

Connect remotely to the GAL using Entourage

When Entourage is configured to connect to an Exchange account, it uses LDAP to talk to the directory server. Generally if you are outside the office network, you can not connect to the Global Address List without first making a VPN connection into the network.
 
The solutions below will enable GAL lookups for Entourage connected to Microsoft Exchange server. Please note that these utilities will need to be installed on your MAC
 

SSL Root Certificate Errors with Ent 2008 and Microsoft Exchange.

Working around SSL Root Certificate Errors with Entourage 2008 and Microsoft Exchange.


The following process will show how to set up SSL Certificate as digital ID so that you can avoid SSL “root certificate error.”
Installing the Certificate as a Digital ID

1. Open the application called “Microsoft Cert Manager” located in the Office folder inside your Microsoft Office 2008 folder:

2. Import the Exchange Server certificate. No passphrase is required. Click on Import.
3. Now everything should just work when you create your Exchange Account and choose “Use SSL for these Servers” during the Entourage Setup Assistant:
4. Make sure you check the “DAV Service requires SSL” in the “Advanced” account settings for your Exchange user. If you still get the “root certificate error” when starting Entourage, don’t forget to delete the “OfficeSync Prefs” located in your home directory’s Library/Preferences folder and re-launch Entourage.

Congratulations. You are now done. Please test Entourage to make sure the certificate errors are completely gone. 

Distribution/group contact lists issue with Exchange/Entourage

After migrating to exchange, the distribution lists I created in my contacts show up an work fine with the outlook client, but on my MAC, with Entourage, the group contacts do not appear. After looking this up it seems it is a known issue between the exchange server and the Entourage client. My users just recreated their groups in entourage.