Author: Steve Man

Open another user’s mailbox in OWA 2010

Open another user’s mailbox in OWA 2010
You may need to open another user’s mailbox in OWA for several reasons. Assuming you want to access another user’s mailbox who just left the company and set up out of office replies, you can do so via OWA. Note: you must be given full access permissions by the administrator before you can proceed with this.
　1. login to OWA using your own mailbox email address and password. 
2.Click on your name in the upper right corner of the window. 
3. Type the user name of mailbox you wish to connect too. You can also type your username. 
4. At the upper right corner of the windows, click on options, click on create an inbox rule.
 5.Click on automatic replies. Check send automatic replies and choose desired date/time for out of office replies. Make sure to check Send automatic reply messages to senders outside my organization if you want users outside your organization to get replies.

6. Click on save and you are done !

Add Additional Mailbox to Outlook 2007

1: With Outlook 2007 open, Click Tools, Account Settings
2:   Click Change
3: Click More Settings
4: Click Advanced Tab then Click Add
5: Type in name of additional / secondary mailbox and Click OK
Note: You must have at least READ access to new mailbox otherwise after adding, you will not be able to open new mailbox.  If you need help with this, ask your systems administrator
6: Verify new Mailbox is listed under “Open these additional mailboxes“  Click OK
7: Click Next
8: Click Finish
9: Click Close
That’s it! 

You do not have sufficient permissions. This operation can only be performed by a manager of the group

Issue/Error: You do not have sufficient permissions. This operation can only be performed by a manager of the group.” error message when you try to change the “ManagedBy” attribute in an Exchange Server 2010 SP1 environment
Resolution: Install Update rollup 3 for SP1.

Granting write permission for calendar sharing with OWA 2010

The calendar sharing feature introduced in Outlook Web App 2010 (OWA) allows a user to grant access to their calendar to another user. To access the option, click on the Share option when in the Calendar and then on Share This Calendar. You’ll then be able to select the user(s) that you want to share your calendar with and define the level of information you want the recipient to be able to see in your calendar.

Internal support function returned an error sending to Distribution list

Issue:  Customer reported “Internal support function returned an error sending to Distribution list”
Resolution:
There is a duplicate, one-off contact in the DL, containing the Internet address for a member of the Microsoft Exchange Server Global Address List (GAL).
Do not use the identical display name for one-off contacts in a DL that also have Internet entries in the GAL.
Customer is advised to re-create the distribution list in Outlook