Author: Steve Man

User cannot send or reply when using OWA

If a user is unable to send or reply when using OWA from home (browser stops responding), make sure they are using the IE icon created by Windows, and not an icon created by an installation program from their ISP (i.e. Earthlink).
 
If that is not the cause of their issue, you can determine if it’s due to an add-in (toolbars, etc.) by using the No Add-ons mode of IE. This can be found by clicking Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (No Add-ons), or by running iexplore.exe -extoff from the run line.
 
More info on troubleshooting add-ons can be found here:http://blogs.msdn.com/b/ie/archive/2006/07/25/678113.aspx

How to find objects in Active Directory with duplicate SMTP address.

How to find objects in Active Directory with duplicate SMTP address.
The Active Directory Users and Computers snap-in can be used to search for the address. To do this, follow these steps:
  1. Run Active Directory Users and Computers.
  2. Right-click the domain object and choose Find from the context menu. This will bring up the Find Users, Contacts, and Groupswindow.
  3. In the Find drop-down list, choose Custom Search.
  4. Click the Advanced tab and in the Enter LDAP query: field, enter smtp alias, for eg:proxyaddresses=smtp:user@domain.com
  5. Click the Find Now button.

Sharing calendar in Entourage

To use Entourage 2008 to share your calendar, do the following:
  1. Open Entourage 2004 or Entourage 2008.
  2. Click Calendar in the upper left corner of the window.
  3. Ctrl-click (or right-click) on your Exchange calendar in the list on the left.
  4. Select Sharing from the pop-up menu.
  5. Click Add User….
  6. Type the name or ULID of the person you want to share your calendar with, and click Find.
  7. Select the name from the search results and click OK.
  8. Select the name you just added. Right now, the Permission Level isNone.
  9. To change it, click the Permission Level: drop-down menu. Reviewer and editor, two common permission levels (types of sharing), are described above.
  10. When you are done, click OK.

Configuring Entourage 2008 Web services edition for Exchange Server 2010

Configuring Entourage 2008 Web services edition for Exchange Server 2010
System Requirements
  • Mac OS X version 10.4.9 or later (The latest version of Mac OS X, available through Software Update, is recommended.)
  • Account on Exchange server
  • Internal network connection or any access to Internet
  • Entourage 2008(web services edition) or Outlook 2011
Configuring Entourage 2008, Web services edition
  1. Launch Microsoft Entourage 2008.
  2. On the “Welcome to Entourage” screen, click Start Using Entourage without importing anything.
  3. Click the right arrow.
  4. Click the check box “My Account is on an Exchange server” and click the right arrow.
  5. In the “Password” field, type your password.
  6. Select “Save password in my Mac OS keychain” if you wish.
  7. On the “Select a Kerberos ID”, click OK.
  8. On the “Account Setup Assistant has failed” screen, clickConfigure Account Manually.
  9. On the Account Settings tab, deselect “Use Kerberos authentication“.                
11.  Click the Advanced tab.

  1. In the Exchange Server field, typehttps://mail.domain.com/ews/exchange.asmx
  2. Select “This server requires a secure connection (SSL)“.
  3. Click Ok.

How do I find out if Exchange Search is working for a particular Mailbox user or enabled on a Mailbox Database?

  • To test whether Exchange search is working for a particular user’s mailbox, run the following command (needs perms to write to the mailbox)
Test-exchangeSearch <mailbox name>
  • To see which Mailbox databases are enabled for Exchange Search, run the following command:
Get-MailboxDatabase |select name, indexenabled

How to renew self-signed certificate on Exchange 2k7 server

To renew a self-signed certificate, use this pshell command:
 
Get-ExchangeCertificate -Thumbprint 67455EECD51C972C2DFDAE56CF927B8851C73048 | New-ExchangeCertificate
To remove the old certificate use this command
Remove-ExchangeCertificate with the thumbprint value of the old certificate for eg:
Remove-ExchangeCertificate -Thumbprint  E3ED4FE364679696969AF93148A024669AE4CF4E

Configuring Address Book for MAC Snow Leopard

Configuring Address Book for MAC Snow Leopard
　In Snow Leopard, Mac-Mail, Address Book and i-cal now uses web services to connect to Exchange server 2007. This is more reliable and robust.
Follow these steps to configure your MAC Address Book to use the Global Address List in Exchange server 2007
　
1. Launch Address Book
2. Click on Address book, preferences, Accounts
3. Click on +Sign to add an account.
4. For Account type, Choose Exchange 2007
5. Type your full name, primary email address, and password
6. Type your username
7. Click next. Ensure your account information is correcty displayed in Account summary. Also check the boxes next to Mail and iCal calendars if you haven’t configured those aleady.
8. Click on create
9. Open new mail window and confirm entries are showing up in the gloabol address book