Tag: Mail Profile

“The profile name you entered already exists” when creating a new mail profile.

Scenario:  You get the error message below when trying to add a new mail profile in Outlook.

“The profile name you entered already exists”

Solution: Delete an Outlook Mail Profile from the Registry and then Restart

  1. Open the Registry by going to Start–>Search or Start–>Run and typing in regedit.
  2. Navigate to:  HKCUSoftwareMicrosoftWindows NTCurrent VersionWindows Messaging SubsystemProfiles{ProfileName}
  3. Delete the profile in which you want to remove
  4. Restart the computer