How to Download Full Address Book for Outlook Cache Mode Users
If Outlook is left running constantly in Cached Exchange Mode, it updates the Offline Address Book automatically about once a day, depending on Address Book updates on the server running Exchange.
To initiate Full Update manually, do the following:
- On the Tools menu, point to Send/Receive, and then click Download Address Book.
2. uncheck Download changes since last send/receive
3. Under information to dowload, check full details
4. Choose Global Address List under address book
Click Ok and wait for few minutes to complete download