How to restart Commvault services on a server
note: you will need to restart 2 instances of the service, the 64bit and 32bit accordingly
1. Find user’s home exchange server
2. login to the server, and click on start, programs, commvault qnetix, galaxy, service controll manager. this is the 64bit instance click on stop
3. click on start, programs, commvault qnetix, galaxy, instance 002(this is the 32bit), service control manager, click on stop
4. Now start the 64bit instance first and then 32bit instance 5. You have now completed the restart
note: if this doesn’t resolve the issue. stop the services again, go to task manager and find this process: dmrexrestore.exe and kill the process.
restart the services again.