cannot open Notes in OWA 2007

Issue: customer reported not being able to open notes from OWA 2007, using Internet Explorer
Synopsis: Customer creates a note in outlook 2007. tries to open the notes using external servername from Internet explorer. The error below is displayed, trying to access the note
Exception type: System.Web.HttpCompileException
Exception message: c:Program FilesMicrosoftExchange ServerClientAccessOwaformsCommVaultreadmessage.aspx(35): error CS0154: The property or indexer ‘Microsoft.Exchange.Clients.Owa.Core.UserOptions.ComposeFontName’ cannot be used in this context because it lacks the get accessor
Note that Customer can open this note if using Chrome or Firefox browsers respectively
Workaround Solutions:
The external servername sends traffic through the ISA server. We are trying to figure out a way to resolve this
workaround solution A:
use firefox or Chrome browser
Workaround solution B:
if customer is using Internet explorer, advise customer to use https://externalservername/owa to access webmail
Note: This issue applies to OWA 2007(webmail) users

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: