Newly created Distribution group not showing in OAB

Issue: customer created DL and after a day, it still wasn’t showing up in the OAB. Customer is running Outlook 2010 in cache mode
Resolution: Advised customer to download address book, but that didn’t work
customer closed outlook completely. deleted *.oab files from this directory:C:Documents and SettingsUser ProfileLocal SettingsApplication DataMicrosoftOutlook:
customer restarted outlook and was able to find the distribution group in the address book

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