Author: Steve Man

Configure Delegate Access in Outlook

Delegate access feature in Outlook is used to grant send-on-behalf rights to an assitant by a mailbox owner. It can also be used to grant permissions as required to these default Outlook folders: inbox, calendar, journal, notes and tasks. Follow the steps below to assign a delegate for any of the default outlook folders:

Assigning delegate access:

  1. First click Tools | Options on the Outlook toolbar
           In the Options dialog box, click the Delegates tab
To add a delegate, click the Add button and select the appropriate person. You can select a delegate from any of the Outlook address lists that are available to you.
     2. After you’ve added the delegate, click OK and then use the drop-down lists shown in  to select the desired permissions for the delegate. The levels of permissions are:
    • None: The assigned delegate is unable to view or modify your calendar, inbox, tasks, contacts, notes or journal.
    • Reviewer (Can Read Items): The assigned delegate is allowed to read items on your calendar, inbox, tasks, contacts, notes or journal.
    • Author (Can Read And Create Items): The assigned delegate is allowed to read and create new items on your calendar, inbox, tasks, contacts, notes or journal.
    • Editor (Can Read, Create, And Modify Items): The assigned delegate is allowed to read, create, and modify items on your calendar, inbox, tasks, contacts, notes or journal.
When assigning delegate access, be careful to assign the appropriate permissions to each delegate. For example, you’ll want to avoid confusion by limiting the number of people who can modify your calendar.
You may also want to assign a delegate to send emails on your behalf without being able to view the owner’s mailbox.

Disable Automatic RUS update for a user using ADSIedit

In Exchange 2003, Recipient update service is required to update enterprise email address policy for all users. This is not required and not available for exchange 2007. under email address tab, the checkbox automatically update email addresses based on recipient policy enables rus for a user. Unchecking this box, disables rus. Below are the ad attributes used for disabling and enabling RUS for a user.
 
This attribute:
 
msExchPoliciesIncluded with this value
 
{7AC28272-F0F3-4294-8262-D23C6BE8F2CC},{26491CFC-9E50-4857-861B-0CB8DF22B5D7}
turns on rus update for a user.
To turn off RUS for a user, use this attribute with the value
msExchPoliciesExcluded
{26491CFC-9E50-4857-861B-0CB8DF22B5D7}

apply activesync policy to all exchange users

Use this powershell code to apply an activesync policy to all exchange users:
 
 Get-Mailbox -resultsize unlimited | Set-CASMailbox -ActiveSyncMailboxPolicy(Get-ActiveSyncMailboxPolicy “Policy Name”).Identity
 
 
 
To apply to a particular user:
 
set-casmailbox username -ActiveSyncMailboxPolicy(Get-ActiveSyncMailboxPolicy “Enterprise Exchange ActiveSync Policy”).identity

User not receiving meeting requests

Issue: User complained meeting requests were not coming to her inbox
 
 
Cause: Customer had configured only her delegate to receive meeting requests
 
 
Resolution:  In Outlook, Check tools, options, delegates, ensure that my delegates only is not checked. Instead check the button with my delegates only, but send a copy of meeting requests and responses to me (recommended)

Configuring Apple MacMail for secure IMAP

Macmail can be used to connect remotely to MS Exchange server 2007 or Exchange 2010 using secure imap protocol.
 
Use the following recommended settings to configure MACMAIL if your server is Exchange 2007
 
Account type: IMAP
 
Email address: your email address
 
Full name: your full name
 
Incoming Mail Server: imap.domain.com
 
Username: username
 
Password: your domain password
 
Port: 993 (check use SSL)
 
Outgoing Mail Server(SMTP): smtp.domain.com
  
Authentication: Password
 
Use the following recommended settings to configure MACMAIL if your server is Exchange 2010
 
Account type: IMAP
 
Email address: your email address
 
Full name: your full name
 
Incoming Mail Server: imap.domain.com; Port: 993 (use SSL)
 
Username: username
 
Password: your domain password
 
Outgoing Mail Server(SMTP): smtp.domain.com, Use port 25 or 587. Note that using port 587 requires authentication information
 
Authentication: Password
 

How to disable New mail desktop alert in Outlook 2007

Some users want to disable new mail desktop alert in Outlook 2007. This maybe necessary if you don’t want users/customers to see your emails as they trickle in,  while you are in a meeting or presentation.
 
To do so, While in Outlook Click on
 
1. Tools, options, Preferences tab
 
2. Click on email options, under message handling section, click Advanced e-mail options
 
3. Under When new items arrive in my inbox section, uncheck display a new mail desktop alert box
 
4. Click ok, ok, ok and you ‘re done

Use Outlook 2007 to add members to a Distribution List

occasionally, customers request that we create distribution lists.
 
Note:if outlook is in cache mode, customer won’t see DL immediately. If in online mode, the DL is visible immediately.
 
To do so, you will need to find out who the DL owner is.
 
Phase 1
 
use Exchange mgmt console to create the DL.
 
After creation, right click the DL, properties, Group information tab
 
Check managed by and choose the username(owner)
 
Click ok to save
 
phase 2 
 
While in Outlook 2007,
 
Go to Tools, Address book
Type name of the distribution group in the bar and click on Go button
Right click on the group, Click on properties
The owner of the DL is displayed on the left. Only this owner and exchange administrator can add members to this DL
Click on modify members and Add members
Click Ok, Apply and Ok