Author: Steve Man

SSL Root Certificate Errors with Ent 2008 and Microsoft Exchange.

Working around SSL Root Certificate Errors with Entourage 2008 and Microsoft Exchange.


The following process will show how to set up SSL Certificate as digital ID so that you can avoid SSL “root certificate error.”
Installing the Certificate as a Digital ID

1. Open the application called “Microsoft Cert Manager” located in the Office folder inside your Microsoft Office 2008 folder:

2. Import the Exchange Server certificate. No passphrase is required. Click on Import.
3. Now everything should just work when you create your Exchange Account and choose “Use SSL for these Servers” during the Entourage Setup Assistant:
4. Make sure you check the “DAV Service requires SSL” in the “Advanced” account settings for your Exchange user. If you still get the “root certificate error” when starting Entourage, don’t forget to delete the “OfficeSync Prefs” located in your home directory’s Library/Preferences folder and re-launch Entourage.

Congratulations. You are now done. Please test Entourage to make sure the certificate errors are completely gone. 

Error: Page cannot be found while logging into Webmail

Error: user on exchange 2003 server gets page cannot be found error trying to do webmail via OWAExternalURL. Synopsis: CAS proxying via isa requires users on exchange 2003 server to include user@domain.com as part of their email alias Resolution: Add user@domain.com to user’s email alias list and user can now login to webmail successfully.

running out of disk space on server due to increasing system vol information

Issue:

Windows 2003 Enteprise R2 with SP2 Server. The E drive hosts exchange database mount points
Running out of disk space and found out the System Volume Information folder is the culprit. Trying to access it gives access denied error
Cause:
VSS snap points were created on multiple volumes. System has handle on these VSS volumes and as such the files can’t be deleted
Resolution:
Unhide system folders. give your account full rights to the system volume information folder
1. Right-Click the volume drive letter where the large System Volume
Information folder is located.

2. From the shortcut menu, click “Shadow Copies”.

3. Choose the volume, ensure that it’s disabled, and click on settings

4. Set the Maximum size: field to “Use Limit:” and insert something like
300MB and click OK

5. Click Disable to disable Shadow Copies on the volume. You will be warned
about

“deleting existing shadow copies, etc.”, Click Yes.

6. Click Ok to close out of the properties dialog for the volume. Click yes if prompted to delete existing shadow copies

Configure Outlook 2007 to automatically empty deleted items

If you do not regularly clean out your Deleted Items folder in Outlook, it can quickly get out of control in size. When you delete a message from your Inbox, Sent Items or other folder within Outlook, the message is moved to the Deleted Items folder. This is where messages stay until you clean out the folder.
As an alternative, you can configure Outlook to automatically empty the Deleted Items folder when you close the application. You can accomplish this using the steps described below.

  1. Within Outlook, click Options from the Tools menu.
  2. Click the tab labeled “Other.”
  3. Check the Empty the Deleted Items folder upon exiting option.
  4. If you do not want a warning to appear each time the Deleted Items folder is emptied, click Advanced Options and clear the War before permanently deleting items option

Using Voting Buttons in Outlook 2007

You can use the Voting Buttons to get responses from colleagues. This is useful for tracking feedback from customers or colleagues. Outlook tallies the votes for you so that they can easily be assessed.

To Insert Voting Buttons into your Message:

1. Create your New Message.

2. Select the Options tab.

3. Select Use Voting Buttons.

4. Choose the voting buttons you wish to use from the four options provided (Approve; Reject, Yes; No, Yes; No; Maybe, or Custom).

5. Make sure your message is the way you want it, including the question or statement that is to be voted on. Make sure you have included the proper recipients for the email message.

6. Click Send.

The recipients of your message will notice a highlighted line of text (vote by clicking Vote in the Respond group above) showing up above the From line in the email. By clicking Vote, they will be shown the voting options to select from. After they select the desired voting option, a confirmation prompt will appear showing their selection and giving them the choice of sending the response or editing the response before sending.

Getting a Tally of the Votes:

You will receive the replies to your message with the selected voting option in the subject line. You could tally the votes yourself, however if you sent the message out to a large number of recipients, this could be rather time consuming. A better method is to let Outlook tally the votes for you.

1. Go to your Sent Items.

2. Open the message that had the voting buttons.

3. Go to the Ribbon.

4. In the Show section, select Tracking.

You will see the reply totals followed by a list of the individual votes.

How to Activate a 3G iPhone with Exchange Activesync

Apple’s iPhone 3G (or a first generation iPhone or iPod touch with the 2.0 software update) allows for full synchronization of your Exchange contacts, calendars, and email. Following are step-by-step instructions on configuring for Exchange:

  1. Click on Settings
  2. Click on Mail, Contacts, Calendars
  3. Click Add Account…
  4. Click Microsoft Exchange
  5. Enter the following information, then click Save
    – Preferred Email address – Username: DomainUsername
    – Password: Password
    – Description: Exchange
  6. Click Next, Enter in the server name; example: mail.domain.com
  7. Click Next, Click Save
  8. Click Exchange
  9. Click ON to synchronize your Mail, Contacts, and Calendars

How to restore iphone after device wipe via OWA

To restore your iPhone to working condition after performing device wipe in Outlook Web Access:

1. Delete the iPhone from the device list in Outlook Web Access
2. Download iTunes to a computer.
3. The iphone is now in “Recovery Mode” (apple icon remains in the screen)
My Iphone is Stuck in Recovery Mode I’ve tried every thing and is not working
4. Open iTunes
5. Connect iPhone to the computer running iTunes
6. Hold the sleep/wake button AND the home button for about 8 seconds until the screen goes off.
7. Let go of the sleep/wake button but keep holding the home button for another 3 seconds until the iTunes software recognizes the iPhone. Let go of the home button.
8. Follow instructions in iTunes to Recover.